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INFO

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WHETHER YOU ARE COMING FROM OVERSEAS OR WANT TO KNOW ABOUT WHETHER YOU CAN BRING YOUR FAVOURITE CHAIR, WE HAVE THE ANSWERs BELOW, AND IF WE DON'T, THEN DON'T HESITATE TO CALL OR EMAIL US AND WE'D BE HAPPY TO HELP

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INTERNATIONAL
STUDENTS
find out more
booking
guidelines
FREQUENTLY
ASKED
QUESTIONS
 

Booking Guidelines

Who is eligible to book with ELS?


Any full time student can live in ELS House - subject to referencing. If you are unsure if you qualify please contact us to discuss your situation.




How do I apply for an apartment?


Booking one of our apartments is easy and can be done either online, over the phone or in person in our office. After discussing your needs, and our availability, you will be sent a link via email which will take you through our Application process. You will be asked for information such as study/work details, credit check, past landlord details, references etc You’ll also have to provide a guarantor who can pay your rent should you not be able to. This person must be over 25 years old and will also have to complete an online application form. If your Application is succesful, we will then contact you with your Lease agreement, and the request to pay your first month's rent along with your £500 deposit. We also accept full rental payments upfront if that's easier for you, so just get in touch and we can discuss what works for you, and what we can make happen.




What is the length of my tenancy?


We aim to be as flexible as possible with our tenancy dates. We understand that some students are only in Edinburgh for a term or semester so we offer different packages to suit those needs. Our tenancies range from 12 to 48 weeks, subject to availability.

Short, summer and long-term lets are available. Please get in touch with us prior to making a booking if you would like to discuss different accommodation dates. We are happy to negotiate where possible.




What type of lease do I sign?


If you are a student you will be given a Student lease agreement, this is a fixed term contract with a start and end date. If you are no longer a student you will be given a Scottish Private Residential Tenancy Agreement. These leases do not have a minimum term. It can be ended by the tenant giving 28 days notice.




What is the deposit?


The deposit for each apartment is £500. This acts as security against any damage to the accommodation, or any unpaid rent. All deposits are protected by Safe Deposits Scotland and will be returned within 30 days of the tenancy ending, provided there are no deductions pending for which we are awaiting invoices.




What do I need to bring with me when I get there?


Please ensure that all documentation requested by us has been fully signed and returned to us by the dates given. Please also ensure that all payments due have been made. Failure to complete and return all necessary documents or payments will inevitably cause you and others delays at your check-in.

You can view our apartments here - they are dressed as show apartments and each apartment varies. You will be provided with basic furniture - bed/mattress protector/wardrobe/dining table/chairs/sofa/desk/coffee table/TV - and kitchen basics - plates/bowls/utensils/cutlery/glassware/pots/pans/kettle/microwave.

We reccommend you bring a duvet and bed sheets for your first night and then you can sort the rest, such as cleaning materials etc. in your own time.




Cancellation Policy


CANCELLATIONS PRIOR TO THE START DATE OF YOUR AGREEMENT: Once we have confirmed your successful application and you have digitally signed your contract, your booking ELS House is confirmed. From this date, you will have to pay all amounts due under your contract unless a replacement tenant is found for your room. – All replacement tenants must be 18 years old or over and enrolled as a full-time student in a university or college. Where the accommodation has agreements with set universities, the replacement may be restricted to that university; – The replacement tenant must successfully pass our referencing process; – The replacement tenant must take over the agreement for your chosen apartment, at your agreed rate and term; – The replacement tenantmust pay their holding deposit and digitally sign their agreement before your cancellation will be processed; – The replacement tenant, where reasonable, must provide a suitable Guarantor. The Guarantor must accept the Terms and Conditions set out in the agreement. Once the process has been completed in line with the above, your cancellation will be approved. All payments made to us in respect of your upcoming tenancy will be refunded within 28 days.





 
ELS Students Q Mark
INTERNATIONAL STUDENTS

So you're coming from overseas...

Entering the phase of college life while leaving home can be scary and even more so when you are studying in another country. We at ELS recognise this and aim to help all of our International tenants integrate into the wonderful student culture that is Edinburgh.

To help you find your feet, we have lots of great information on this website.  We know that the big move can be daunting so we've tried to give as many links and info as possible to ease the transition for you. Tasks like starting a new bank account, getting a bus pass, finding food that tastes like a home cooked meal, finding your favourite haunt, the list goes on and on. Wouldn’t it be nice to have a trusted friend to ask?  Find all that and more here, otherwise we're always happy to help.

We at ELS provide the most comprehensive orientation for our students, opening them to all the experiences that Edinburgh has to offer and assuring those at home that their loved ones are in safe hands.

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It is not possible to open a UK bank account until you arrive in the UK. However, it is likely to be one of the first things that you do because this is the safest way to keep your money. This will take you at least a week so you must make sure you have enough money for your first few weeks in your new city.

To open a bank account you will need to check individual bank requirements, but most require you to take your passport and introductory documentation from your university detailing your personal details and course of study.

Speak to your university student union for more details or go to www.moneyadviceservice.org.uk for advice on budgeting and managing your money or the British Bankers Association for their guide for international students https://www.bba.org.uk/publications/entry/international-students/leaflets/

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Opening a bank account...

Student Travel Reduction Cards...

If you are exploring the UK while you’re here you will make considerable savings on travel by purchasing a Young Person’s Railcard and/or a Coach Card. The Young Person’s Coach Card can be bought at National Express coach offices or online. This card costs £10 for a year or £25 for three years and gives you 30% off all coach travel in the UK. To get one you simply need proof that you are a student. For further information see www.nationalexpress.com

A Young Person’s Railcard costs £30 for one year or £70 for three years, and gives you a third off your rail travel in the UK. To get this you will need proof you are a student, your passport and a passport-size photo. The card can be purchased at any train station ticket office. For further information see www.16-25railcard.co.uk

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Getting a mobile phone...

Mobile phones are cheap to buy, but expensive to use, especially if you are calling another country. If you choose a contract the phone will be cheaper or free but make sure you check the monthly payment and call charges before signing any contract and there is often a compulsory monthly charge. You will also need an enrolment letter from your university.

Pay-as-you-go is the no-contract, no credit check, no-commitment, no-monthly bills option. However, you always pay a lot more to buy the initial phone and calls are generally more expensive than on contract mobile phones, but you will not need to provide a proof of enrolment letter from your university.

There will be deals for international calls so make sure you take a look around before rushing into buying a phone.

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You may need to apply for a student visa to enter the UK.

The University of Edinburgh has a great guide for students needing a visa. You can read it here.

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Immigration & Visas...

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Frequently asked questions

Can I book a room without viewing it?


In the current climate, we understand that in-person viewings aren't always possible. With that in mind, we can provide video tours of our aprartments. If you do book an apartment on this basis and decide you want to change to another apartment within the building, subject to availability, we'll do our best to accommodate you. This will also be subject to an additional administration cost.




Can I live with my friends?


Yes. Some of our apartments are suitable for two students to share. If there are more of you and you would like apartments next door to each other, get in touch with us first and we'll see what availability we have.




Arrival


Check-in is 24 hours, as we operate a self check-in process. You will receive access codes on the morning of your Start Date - you will be able to check in from 15:00 on that day.




What type of lease do I sign?


If you are a student you will be given a Student lease agreement, this is a fixed term contract with a start and end date. If you are no longer a student you will be given a Scottish Private Residential Tenancy Agreement. These leases do not have a minimum term. It can be ended by the tenant giving 28 days notice.




Can I move in without paying my first rent instalment or deposit?


No. All rent, deposits and other payments due on or before your tenancy start date must be paid in full. Check in codes will not be released to any arriving tenant until their account is up-to-date.




Guarantors


Guarantors are required for students or anyone under the age of 25. The Guarantor will make sure that Tenants pay the rent and perform and observe your obligations under the Tenancy Agreement. If you do not pay the Rent and/or perform and observe your obligations, the Guarantor will do so instead and the Guarantor will reimburse us for any losses, damages, costs and expenses suffered by or incurred by us as a result. We are under no obligation to bring any claims against you before bringing any action against the Guarantor. The Guarantor must complete an application form and be able to provide proof of identity in the form of a passport and driving license.




Do I require insurance?


We cover the building's insurance, but your belongings are your own responsibility. We cannot accept any liability for loss or damage caused. We can give you some advice on getting yourself some contents insurance if you need.




Do I need a TV Licence?


No, this is included in your rent.




Do I need to pay any further bills?


No, your bills for heating, electricity, water and WiFi are included. If you have any further questions, please contact the Accommodation Manager who will be happy to help with your enquiry.




Do I have to pay Council Tax?


Council tax is a tax applied to residential properties in England, Wales and Scotland. Local authorities collect it to help fund their services such as rubbish collection, the police and the fire brigade. The majority of students are exempt from Council Tax. In almost all cases, full time students DO NOT have to pay Council Tax.

Please take the time to click HERE and check whether you qualify for exemption or not. Also, remember that not all courses qualify for Council Tax exemption and you should check with your University or College too. Proof of exemption. Usually, the Admissions Office at your University/College/Institution will provide you with a Council Tax Exemption Certificate. It is your responsibility to send this to the Council. We also require a copy of this 7 days following your enrollment on your course.

Please note that if, for any reason, the Council requires you pay Council tax then they will charge you directly. This is not included in your fees to us and you must deal directly with the Council, although ELS will give advice and help in any way we can.




How do I receive my mail?


You will have a secure individual mailbox which will be located in the reception area of your Apartment floor. You will have to sign for your key when you first arrive, which must be returned to us at the end of your tenancy. If you lose the key, there is a £10 charge.




Can my friends or relatives stay over?


You may have 1 visitor at any one time for up to 4 nights staying in your room. You will be required to complete a Visitors Form at the Accommodation office. You will need to notify us of any visitors in advance.




Security


Security cameras are situated around the building for your safety. You will have security codes to enter the building, acces your floor and a key code entry for your apartment. Please do not share these. You are responsible for the security of your apartment as well as the other tenants in the building.




Where do I do my laundry?


All tenants use the laundry room with washing and drying facilities. We have 2 Laundry Rooms for use, which are equipped with coin-operated Washing and Drying machines. You must supply your own washing powder/liquid. It would be a good idea to also invest in a laundry basket to carry your laundry to and from your apartment.




Can I smoke in my apartment?


All our apartments are No Smoking residences. If you wish to smoke, please do so outside and away from the building. For clarification, there is no smoking in any shared areas, corridors, stairwells, lifts, laundry rooms or emergency exits. Fire alarms are fitted in each room and all corridors. Smoking out of an open window WILL set off the fire alarm and the Fire Service will automatically respond. This means that ALL rooms will be evacuated and a charge levied directly from the Fire Service to whoever was responsible will be incurred. Stay safe. Be sensible.




Who will be there in the event of an emergency?


We take the safety of our residents very seriously at ELS House and expect our residents to do so too. You will be provided with a list of 24 hour emergency numbers with your Welcome Pack when you move in, which also has Fire Saftey procedures and information. We carry out Fire Alarm tests every friday afternoon, as well as having 24hr CCTV in operation in and around the building.




Cleaning


You are responsible for cleaning your apartment. Our team of cleaners will make sure that the communal areas are all kept clean.





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